Gambloria Responsible Gambling
Gambling is entertainment. It works best when it stays that way, and this page sets out the specific tools we offer, the external organisations you can contact, and how to reach us directly. Gambloria operates under licence number ALSI-182407008-FI1, issued by the Anjouan gaming authority in the Union of Comoros.
Our commitment
Gambloria holds a single active licence from the Anjouan gaming authority, Union of Comoros, covering casino, live casino, and sportsbook. Our responsible gambling obligations sit within that licence framework. If a dispute cannot be resolved at our level, you have the right to take it to an independent body or the licensing regulator.
Tools available
You can set and manage the following limits directly from the Gambling Limits section of your account:
- Deposit limits (daily, weekly, monthly)
- Loss limits
- Session time limits
- Reality checks
- Cool-off periods
Self-exclusion is also available from the same section. Initiating it closes and blocks your account immediately, without needing to contact support first. One important detail: deposit limits do not apply to cryptocurrency payments. If you want a hard cap on deposits, use a non-crypto funding method.
For full account closure rather than self-exclusion, write to us at [email protected] . Any remaining balance is returned to you on closure.
Signs to watch for
These patterns can indicate that gambling has moved outside its intended role:
- Chasing losses by placing further bets to recover what was lost
- Spending more time or money gambling than you planned
- Gambling affecting time with family, friends, or work
- Borrowing money or using funds set aside for other purposes to gamble
- Feeling restless or irritable when not gambling
- Concealing how much time or money you spend gambling
If any of these apply, the tools above and the organisations below are there to use.
Where to get help
Several organisations offer free, confidential support:
- Gambling Help Online (gamblinghelponline.org.au) or the National Gambling Helpline: 1800 858 858 (free, 24/7)
The minimum age for gambling in Australia is 18.
Contact us
To request self-exclusion, ask about your limits, or raise any responsible gambling question, contact our support team at [email protected] or via the live chat on site. Both channels are available 24 hours a day, seven days a week. For account closure specifically, write to [email protected] and we will process your request and return any remaining balance.